FAQ
Questions families ask before handing over photos.
Your photos
Do my originals stay local?
Yes. The service is built around local handling and careful return of originals.
What about fragile photos?
Fragile items may need extra care. Ask before assuming they cannot be scanned.
Can you scan albums?
Often, but albums vary. Some pages may scan well in place; others may need a different approach.
Scanning and quality
Do you keep an untouched scan?
Yes. An untouched master can be kept separate from enhanced viewing copies.
What is an enhanced copy?
A viewing copy may be cropped, straightened, rotated, or lightly adjusted while the master remains unchanged.
Delivery and privacy
How do I receive the files?
Delivery can be discussed based on project size and customer preference.
Are my photographs used online?
No customer photographs should be used publicly without permission.